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1. What is included in my rental fee?
Your rental fee includes the set up and break down of the space, 5 hours of space rental, 36” square tables and chairs, white table cloths and black napkins.
2. Do you allow outside catering?
We currently do not allow outside catering.
3. Do my vendors have to be approved before use?
Yes, we must have a list of your vendors prior to your event for approval.
4. How long before my event can I have access to the space?
Space availability is dependent upon membership requirement. However, all space will be available no less than 3 hours before event.
5. How long before my event do you have to know my guarantee?
All guarantees must be submitted no later than fourteen (14) days prior to your event. Guarantee counts are the minimum your group will be charged for the function, even if fewer guests attend. We will prepare for 5% over your guarantee number. Any additional set ups may result in an additional charge.
6. Are there overtime fees?
Any rental over and above the 5 hour agreement is subject to a $200 per hour fee.
7. What is your cancellation policy?
Cancellation within 60 days prior to function will result in a fee of 25% of all charges based on the planned number of attendees.
Cancellation within 30 days prior to function will result in a fee of 50% of all charges based on the planned number of attendees.
Cancellation within 7 days prior to the function will result in a fee of 100% of all charges based on the planned number of attendees.
8. Is parking available? Do you have valet parking?
Yes, we do have parking available for you and your guests. Valet parking is available for an additional charge.
9. Do you have a site coordinator?
Yes, we have an onsite coordinator that will work with your vendors and yourself in all aspects of your event.
10. Do you have any restrictions (candles, confetti, etc.)?
Due to fire codes, all candles or open flame must be in an approved glass container. Glitter, confetti and sparklers are not permitted on the premises.
Contact:
Toni Williams
901-569-6611
toniw@springcreekranch.org